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Category discounts

Discounts by category, for a tier or one customer

Give a pricing tier or a single customer a percent off a whole product category, and set exact per-product prices on a tier. Customers see the result in their catalog.

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Add a category discount to a tier, set a tier product price, give one customer a category discount, and see the prices in their portal.

Demonstrated with the Vivo Coffee demo workspace.

  • A category discount on any pricing tier
  • A category discount for one customer
  • Exact product prices on a tier

How it works

A clear path from start to done.

Percent off a category, per tier or per customer, plus a tier price list.

  1. Discount a category for a tier

    Open a pricing tier and add a category discount, for example 30% off retail on Single Origin. It replaces the tier's usual percent for every product in that category.

  2. Set a tier price list

    On the same tier page, set an exact price for any product. A set price replaces the tier's percent and category discount for that product.

  3. Give one customer their own category deal

    On a customer's page, add a category discount that overrides their tier for that category. A product price set for that customer still wins.

  4. Show customers what they save

    The customer portal shows each customer their price, the retail price struck through, and how much they save.

The details

Questions about category discounts

What is a category discount based on?

A percent off the retail price, applied to every product in that product category. Product categories are the ones you set on the products page.

Which price wins when several apply?

A price set for that customer on a product always wins. Then a customer category discount, then a tier's set product price, then a tier category discount, then the tier's percent. If a volume price is lower, the lower price applies; discounts do not stack.

Does a customer category discount replace their tier?

Only for that category. Every other product keeps the customer's tier pricing.

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