Migration guide
Faire to Crate
Faire is a wholesale marketplace: it finds retailers, collects payment and gives eligible retailers 60-day terms. Here is how to move the accounts you brought yourself into a Crate portal under your own brand, while Faire keeps working for discovery.
The short answer
- Move only the retailers you brought yourself. Faire's brand terms bar steering retailers Faire introduced to order outside Faire.
- Faire Direct orders pay 0% commission but still pay Faire 1.9% to 3.5% plus $0.30. Paid by ACH on a Crate invoice, a $1,000 order costs $10 in fees.
- Crate Growth is $80/month for up to 50 active buyers, with standing orders, invoicing and payment terms you set.
Why switch to Crate
- Keep more of each order paid by bank. Every Faire order pays Faire's payment processing fee, even a 0% commission Faire Direct order: $24.30 on a $1,000 order with 30-day payout. Paid by ACH on a Crate invoice, the same order costs $10: Stripe's 0.8% and Crate's 0.5%, each capped at $5. By card the gap closes: Stripe's standard 2.9% plus $0.30 is more than Faire Direct's fee.
- Your brand, not a shop page on a marketplace. Buyers order from a portal on your own domain at their own prices: price lists, prices for one customer, and quantity breaks.
- Payment terms you set, invoices that send themselves. Give each account prepaid, COD or Net 7 to Net 90. On Growth at $80, Crate sends the invoice through Square, QuickBooks Online or Crate when you confirm the order. You carry the credit risk that Faire carries on its own terms.
- Minimums you already know. Set a wholesale order minimum, plus a minimum and a case multiple for each size, and the portal enforces them at checkout.
- Standing orders and roaster tools. On Growth, buyers set, skip and pause weekly, 14-day or 28-day orders. Roast weekdays, cutoffs and a production sheet are built in.
Selling on Shopify and missing Faire's order minimums? See how wholesale minimums work on Shopify and in Crate.
When staying put is fine: Faire is the better home for retailers it finds for you, and for accounts that want Faire's 60-day terms and free returns on a first order, with Faire carrying the payment risk. You can keep Faire for discovery and run Crate for the accounts you bring.
Cost: Faire vs Crate
| Plan | Price |
|---|---|
| Faire marketplace opening order | 15% commission plus a $10 new customer fee |
| Faire marketplace reorder | 15% commission |
| Faire Direct order (a retailer you brought) | 0% commission |
| Faire payment processing fee, on every order | 1.9%, 2.4% or 3.5% plus $0.30 (60-day, 30-day or next-day payout) |
| Crate Starter (up to 20 active buyers) | $50/month |
| Crate Growth (up to 50 active buyers) | $80/month |
| Crate Plus (more than 50 active buyers) | $150/month |
What each Faire feature becomes in Crate
| Faire | In Crate |
|---|---|
| Faire Direct link for retailers you bring (source) | An invite to your own portal: each buyer signs in and orders at their prices |
| First-order and reorder minimums (source) | One wholesale order minimum for every order, plus a minimum and a case multiple per size. Crate has no separate first-order minimum. |
| Wholesale prices on your Faire shop page (source) | Price lists per account, prices for one customer, and quantity breaks |
| 60-day terms for eligible retailers, paid by Faire (source) | Payment terms you set per account, up to Net 90. You collect the payment and carry the risk. |
| Faire: Sell Wholesale Shopify app (product, inventory and order sync) (source) | Shopify, Square or Clover catalog sync. Crate orders do not lower Shopify stock, so adjust counts in Shopify. |
| Retailer discovery on the marketplace (source) | Not in Crate. Keep Faire for finding new retailers. |
How to switch
- 01Bring your products. Connect Shopify, Square or Clover and your catalog syncs. No store? Upload a product spreadsheet.
- 02Upload your customers. Upload the customer CSV in any column layout. Each account needs a business name and an email. Set payment terms, such as Net 30, as you import.
- 03Set prices. Recreate your price lists and customer prices. Send us your export and we will help.
- 04Invite buyers. Run both tools side by side until prices check out, then invite each buyer to their portal.
What to export from Faire
| Data | How to get it |
|---|---|
| Retailers you brought | List only the retailers you brought yourself, with a business name and email for each. Use your own records or the customer list in your Faire brand portal. Leave out retailers Faire introduced. |
| Wholesale prices and minimums | Note your wholesale prices and your first-order and reorder minimums from your Faire shop. Send them to us and we will help set up a Crate price list. (source) |
| Products | Nothing to export if your catalog lives in Square, Shopify or Clover: connect it and it syncs. Otherwise upload a product spreadsheet. |
| Orders | Your Faire order history stays in Faire. Crate starts new order history from your switch date. |
Keep in mind: Read section 11 of Faire's brand terms first. The US and Canada terms effective September 15, 2026 say that once a retailer orders through your Faire shop page, you will fulfill all orders that retailer places through Faire, and that you will not influence retailers Faire introduced to order outside Faire. Ask Faire about any retailer who has already ordered there. Not legal advice.
Keep in mind: Check your Insider Partnership status before you compare costs. Insider Partners pay the free shipping on eligible 0% Faire Direct orders from Insider retailers when estimated shipping is under 13% of the order value. Brands that joined Faire after November 2024 were enrolled automatically, and you can unenroll from the Insider Partnership page in your brand portal (Faire help center, edited October 28, 2026).
Keep in mind: Tell each retailer what changes: where they sign in, their payment terms, and that Faire's 60-day terms and free returns on a first order do not apply in your portal.
Questions about leaving Faire
- Can I move my Faire retailers to my own wholesale portal?
- Start with retailers you brought yourself who have never ordered on Faire. Section 11 of Faire's US and Canada brand terms (effective September 15, 2026) says: "Once an order has been placed through your Shop Page by a Retailer, you agree that you will fulfill all orders placed by such Retailer through the Services." It also bars influencing retailers Faire introduced to order outside Faire. Ask Faire about any retailer who has already ordered there.
- Is Faire Direct free?
- Faire lists 0% commission on qualified Faire Direct orders, but each order still pays Faire's payment processing fee: 1.9% plus $0.30 with 60-day payout, 2.4% plus $0.30 with 30-day payout, and 3.5% plus $0.30 next day. On a $1,000 order that is $19.30 to $35.30. Paid by ACH on a Crate invoice, the same order costs $10: Stripe's 0.8% and Crate's 0.5%, each capped at $5.
- Can I keep selling on Faire while I use Crate?
- Yes. Crate runs ordering for your own accounts and does not list you on a marketplace, so Faire can keep bringing you new retailers while the accounts you bring order from your portal.
- What do retailers give up by ordering from my portal instead of Faire?
- Faire offers eligible retailers 60-day payment terms and free returns for 60 days on their first order with a brand. In your portal, terms are whatever you set, up to Net 90, and returns follow your own policy.
Send us your Faire export
Upload your customer list and we will help set up prices before your buyers move.
14-day free trial. No credit card required.
Sources
- 1. Faire for brands: commission, Faire Direct and fees
- 2. How Faire works
- 3. Faire Brand Terms of Service, US and Canada (effective September 15, 2026)
- 4. Faire: Sell Wholesale on the Shopify App Store
- 5. Stripe US payment pricing
- 6. Faire help center: the Insider Partnership for North American brands
Based on published information on the review date. Plans change, so check with the provider.