Wholesale field guide
Minimum order quantity on Square: per item, case packs and order minimums
Wholesale buyers should order a full case, or at least a dozen. Square Online cannot require that per item. Here is what Square does offer, the workarounds sellers use, and how Crate enforces minimums on your Square catalog.
The short answer
- Square Online has no minimum quantity per item. Staff said it was on the way in 2023; sellers were still asking in June 2026.
- Square has a minimum order amount for pickup and delivery, and a maximum per item, but nothing that makes a buyer order 6, 12 or 24.
- Crate sets a minimum and a case multiple per size on the same Square items, plus an order minimum, from $50/month.
The problem: wholesale orders come in cases
A bakery sells scones to cafes by the dozen. A roaster ships 5 lb bags in cases of 4. A maker sells cards to shops in sixes. Retail shoppers buy one, so the minimum has to apply to wholesale buyers only, and it has to stop a short order before it is placed, not after.
On Square this is a long-running request. The Square Community thread Can you require minimum quantity for purchase? was started in March 2021 and has 49 replies. One seller put it simply: "We just need a minimum of 10 not a multiple of 10." Another asked in May 2026 for a "Minimum order of 10, but any number over that is acceptable."
What Square offers today
| Need | On Square Online | Source |
|---|---|---|
| Minimum quantity per item | Not available. Staff wrote in May 2023 that item quantity minimums were "on the way" with no date; in August 2024 staff said the option is not there | Square Community, 2021 to 2026 |
| Order in multiples (case packs) | Not available as a rule. Sellers list each pack as its own item or variation | Square Community |
| Minimum order amount | Yes, for pickup orders and for delivery; one amount for every customer | Pickup, delivery |
| Maximum quantity per item | Yes, as a quantity limit on the item that caps how many fit in one order. Needs Square Online Plus or Premium, or Square Plus or Premium | Square Support |
Requests keep arriving. A May 2025 idea, Ability to set minimum quantity per item, notes that "Square only allows a minimum order total, not per-item minimums." Another from April 2026, Enforce a minimum order quantity, asks for a minimum of 4 items before shipping. Both are marked Open. One reply marked as the solution in a 2025 thread says a minimum can be set in the item settings; that conflicts with the other Square answers and the open requests.
The workarounds, and where each breaks
| Workaround | How it works | The catch |
|---|---|---|
| Pack items or variations | List "Case of 12" or "Pack of 6" as an item or variation | Buyers can only order whole packs, so a minimum of 10 with any number above it is impossible. Each pack keeps its own stock unless you use stock conversion, which needs a Plus or Premium plan (Square Support) |
| Minimum order amount | Set a dollar minimum for pickup or delivery | Applies to the whole order and to retail shoppers too; it cannot require a case of one item |
| A note on the item | Write "minimum 12" in the description | Nothing stops a short order; you call the buyer and fix it |
| Take wholesale orders by email | Build a Square invoice for each order | Works, but every order is checked and typed by hand |
Minimums and case packs with Crate on your Square catalog
Crate is a wholesale ordering portal that connects to Square. Your Square items stay as they are; the wholesale rules live in Crate and apply only to buyers who sign in.
- A minimum per size. Set a minimum order quantity on each size of a product, such as at least 10 of the 12 oz bag. Buyers can order 10, 11 or 13.
- Case multiples. Set order in multiples of 6 and buyers order 6, 12 or 18. Set both and the first quantity is the smallest case at or above the minimum: a minimum of 10 in cases of 6 starts at 12.
- Buyers see the rule before they order. The product card shows it, such as Min order: 10 or Case of 6. Adding to the cart starts at the first valid quantity, and the plus and minus buttons step by the case.
- Short orders are stopped, not fixed by phone. Checkout will not place an order that breaks a rule, and the message names the product, the rule and the next quantity that works.
- Order minimums. Set a minimum order amount for every wholesale checkout, and if you sell by weight, a minimum order weight that you can switch off for pickup and your own delivery.
- Same Square items. Rules stay in place when Crate syncs your Square catalog, and confirmed orders can be sent into Square on those same items.
- Priced for small wholesale. $50/month for up to 20 active buyers, $80/month for up to 50.
Where it may still fit: If you sell a few fixed pack sizes on your public Square Online store, a "Case of 12" variation and a pickup minimum may be all you need. A wholesale portal pays off when buyers need a true minimum with any quantity above it, different rules per size, or their own prices.
For buyer logins, ordering and invoices on Square, read Square wholesale ordering. For a wholesale price on the same item, see Square wholesale pricing. The buyer side is on the wholesale portal page. Selling on Shopify? See Shopify wholesale minimum order.
Setting it up
- 01Connect Square from Integrations in Crate and choose which items are sold wholesale.
- 02Open a product and set the minimum and the order-in-multiples for each size that needs one.
- 03In Settings, add a minimum order amount, and a minimum order weight if you sell by weight.
- 04Invite your buyers. They see each rule on the product and cannot check out below it.
Questions
- Can I set a minimum order quantity per item on Square Online?
- No. Square Online has no per-item minimum. A Square staff member wrote in May 2023 that item quantity minimums were on the way, later staff replies said the option was still not there, and sellers were still asking for it in June 2026. Square Online does have a maximum quantity per item in a single order, called a quantity limit, on Square Online Plus or Premium or on Square Plus or Premium.
- How do I sell only in case packs on Square?
- On Square Online, sellers list a pack as its own item or variation, such as a case of 12, so the buyer can only buy whole packs. Crate does it on the item itself: set order in multiples of 12 and the cart steps 12, 24, 36, and refuses anything else.
- Does Square have a minimum order amount?
- Square's help describes a minimum order amount for pickup orders and a minimum amount for delivery on Square Online. It is one amount for every customer. In Crate, a minimum order amount applies to every wholesale checkout, and you can add a minimum order weight.
- Can I require a minimum of 10 but let buyers order 11 or 13?
- Not on Square Online, where a pack of 10 means buyers order 10, 20 or 30. In Crate, set a minimum of 10 with no multiple and any quantity from 10 up is accepted.
- Do Crate minimums change my Square items?
- No. Minimums and case multiples are set in Crate, per size, and stay in place when Crate syncs your Square catalog. Your Square Online store and register are unchanged, so retail shoppers can still buy one.
- How much does Crate cost?
- Crate Wholesale starts at $50/month for up to 20 active buyers, with minimums, case multiples and order minimums included. Growth is $80/month for up to 50 active buyers. Plus is $150/month for more than 50.
Sources
- 1. Square Community: Square Online, can you require minimum quantity for purchase?
- 2. Square Community: Ability to set minimum quantity per item (feature request)
- 3. Square Community: Enforce a minimum order quantity (feature request)
- 4. Square Support: Set up items for your website (quantity limit per order)
- 5. Square Support: pickup settings for Square Online
- 6. Square Support: delivery settings for Square Online
- 7. Square Support: Convert stock
Square sources reviewed November 10, 2026, and the item quantity limit on November 13, 2026. Square changes its products, so check its help center for the latest.
Make wholesale buyers order by the case
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