Bavetta Coffee Privacy Policy

Last Updated: October 11, 2026

This Privacy Policy explains how Bavetta Coffee ("Bavetta Coffee", "we", "us", "our"), operated by Hannah Coffee LLC (formerly known as Hannah Coffee), collects, uses, and protects your information when you use the Bavetta Coffee mobile app for iOS and Android (the "App"). Bavetta Coffee is a family-run coffee shop at 754 The Alameda Ste 80, San Jose, California. By using the App, you agree to this Privacy Policy.

The App lets you order coffee and food for pickup, buy and use gift cards, and earn rewards points toward $5 off.

1. Information We Collect

A. Information you provide

  • Contact information: your name, email address, and phone number, provided when you create an account or place an order.
  • Order details: the items, pickup times, and preferences associated with your orders.
  • Gift cards and rewards: your gift card purchases and balances, and your rewards activity, including the points you earn toward $5 off.

B. Payment information

We do not collect or store your payment card number. Payments, including Apple Pay and Google Pay, are processed by Square. Your card details are entered directly into Square's secure payment system and are never accessible to us. If you choose to save a card for faster checkout, it is stored securely by Square (not by us); we keep only a non-sensitive reference such as the card brand and last four digits so you can recognize the saved card.

See Square's privacy policy at https://squareup.com/us/en/legal/general/privacy.

C. Information collected automatically

  • Usage and diagnostics data: basic information about how the App is used and performs, used to keep it reliable and improve it.
  • Device information: general device and app information such as app version and operating system.
  • Push notification token: if you allow notifications, a device token used to send you order updates.

2. How We Use Information

We use your information to:

  • Prepare and fulfill your orders
  • Send push notifications about the status of your orders
  • Manage your gift cards and rewards points
  • Operate, maintain, secure, and improve the App
  • Detect and prevent fraud and abuse
  • Comply with legal, accounting, and tax obligations

We do not sell your personal information, and we do not use it for third-party advertising or cross-app tracking.

3. How We Share Information

We share information only as needed to run the App:

  • Service providers acting on our behalf:
    • Crate: the technology platform that powers the App and stores your order records on our behalf.
    • Square: payment processing and secure card storage.
  • Legal authorities when required by law, subpoena, or court order, or to protect our rights or the safety of others.

These providers are permitted to use your information only to provide their service to us.

Text messages

We text your mobile number only when you ask: a sign-in code when you confirm your number in the app, or the app link when you text APP to (669) 259-0857. Reply STOP to opt out at any time, HELP for help. Message and data rates may apply. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Details: cratehq.ai/bavetta/sms. Terms: cratehq.ai/bavetta/terms.

4. Data Retention

We retain order and contact records for as long as needed to provide our services and to meet legal, accounting, and tax requirements, after which they are deleted or anonymized.

5. Security

We use commercially reasonable measures to protect your information, including encryption in transit (TLS) and access controls. No system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to request a copy of it. To make a request, email us at the address below.

California Residents (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion or correction, and to non-discrimination for exercising your rights. We do not sell or share personal information for cross-context behavioral advertising.

7. Delete Your Account and Data

You can delete your account and data at any time:

  • In the App: open the Profile tab, tap Delete account, then tap Delete my account. This permanently closes your account and removes your saved cards and personal details. Past orders are retained for our records and legal, accounting, and tax requirements.
  • By email: send a deletion request to contact@bavettacoffee.com from the email address on your account, and we will delete your account and personal data.

8. Children's Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision.

10. Contact

For privacy questions or requests, email us at contact@bavettacoffee.com.

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