Corridor Flow App Privacy Policy

Last Updated: June 18, 2026

This Privacy Policy explains how Corridor Flow ("Corridor Flow", "we", "us", "our") collects, uses, and protects your information when you use the Corridor Flow mobile app (the "App"). Corridor Flow is a coffee shop located in Los Angeles, California. By using the App, you agree to this Privacy Policy.

The App lets you order coffee and food for pickup or delivery, book coworking space (Coflow), and request to host events.

1. Information We Collect

A. Information you provide

  • Contact information: your name, email address, and phone number, provided when you place an order, book a coworking spot, or submit an event request.
  • Order and booking details: the items, dates, times, guest counts, add-ons, and preferences associated with your orders, Coflow bookings, and event requests.
  • Delivery address: if you choose delivery, the address you provide so your order can be delivered.

B. Payment information

We do not collect or store your payment card number. Payments are processed by Square. Your card details are entered directly into Square's secure payment system and are never accessible to us. If you choose to save a card for faster checkout, it is stored securely by Square (not by us); we keep only a non-sensitive reference such as the card brand and last four digits so you can recognize the saved card.

See Square's privacy policy at https://squareup.com/us/en/legal/general/privacy.

C. Information collected automatically

  • Usage and diagnostics data: basic information about how the App is used and performs, used to keep it reliable and improve it.
  • Device information: general device and app information such as app version and operating system.

2. How We Use Information

We use your information to:

  • Prepare and fulfill your orders, coworking bookings, and event requests
  • Contact you about the status of a request you placed
  • Operate, maintain, secure, and improve the App
  • Detect and prevent fraud and abuse
  • Comply with legal, accounting, and tax obligations

We do not sell your personal information, and we do not use it for third-party advertising or cross-app tracking.

3. How We Share Information

We share information only as needed to run the App:

  • Service providers acting on our behalf:
    • Crate — the technology platform that powers the App and stores your order and booking records on our behalf.
    • Square — payment processing and secure card storage.
  • Legal authorities when required by law, subpoena, or court order, or to protect our rights or the safety of others.

These providers are permitted to use your information only to provide their service to us.

4. Data Retention

We retain order, booking, and contact records for as long as needed to provide our services and to meet legal, accounting, and tax requirements, after which they are deleted or anonymized.

5. Security

We use commercially reasonable measures to protect your information, including encryption in transit (TLS) and access controls. No system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to request a copy of it. To make a request, email us at the address below.

California Residents (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion or correction, and to non-discrimination for exercising your rights. We do not sell or share personal information for cross-context behavioral advertising.

7. Children's Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision.

9. Contact

For privacy questions or requests, email us at hello@corridorflow.com.